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FAQs

What does one full day hire consist of?

One day consists of 24 hrs with a maximum grace of 1 hour, after which another full day will be activated. Eg (Collect at 11am means return at 11am the day after)

What is included in the hire price?

- 24 Hr breakdown service
- One driver fully comprehensive insurance cover
- Unlimited Mileage in Malta & Gozo
- VAT 18% on daily hire rates
- Map

Are there any hidden charges?

The only additional charges which are optional are the following:
- CDW waiver
- Drivers under 25 – extra insurance
- Additional driver to the principal one.
- Airport collection or delivery
- Out of Office hours delivery and collection
- Child /Booster seats

Do you operate 24 hrs?

Deliveries are applicable 24hrs, however reservations are active and confirmed only during office hours.

What should I understand by fully comprehensive Insurance?

Fully comprehensive Insurance means the maximum cover the insurance can apply, which includes third party, fire, theft and own damage, however this excludes the deductible excess. Personal accident is not included with fully comprehensive cover and is not sold as an option.

What is the age requirement?

Drivers under 25 and older than 21 have to purchase a separate under age driver insurance cover. Only Group A to group F vehicles are available for such age bracket.

Both of us want to drive? What is policy?

Principal only covers the first driver. Any additional driver should be inserted in the contract at a nominal additional insurance charge. Drivers not included in the contract are not covered by insurance.